CSR management

From Nemo

Customer relationship management (CRM) is a widely implemented strategy for managing a China trading company or any company’s interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes—principally sales activities, but also those for marketing, customer service, and technical support.

The overall goals are to find, attract, and win new clients, nurture and retain those the company already has, entice former clients back into the fold, and reduce the costs of marketing and client service.Customer relationship management describes a company-wide business strategy including customer-interface departments as well as other departments.Measuring and valuing customer relationships is critical to implementing this strategy.

References:

1.http://en.wikipedia.org/wiki/Customer_relationship_management

External Links

• Exports.gov
• Indian Import Export Guide
• Import Export USA: High Profits
• Import Export Canada Guide
• Import And Export: How To Guide
• Exporting As A Home Business
• Export Business For Traders
• India Export: Unique Goods
• Export Marketing For Online Selling
• Export Procedure Guide
• Exporting License: Quick Guide
• Australia Exports: Get Goods From Down Under
• Japan Exports: Fun Goods To Sell